Telecommunications Technician

The Integrated Public Safety Commission is seeking a Telecommunications Technician to serve as a public safety radio technician, performing a wide variety of advanced in shop and field technical systems support duties; such as, maintenance and repair of public safety radio systems that include vhf transmitters and receivers, the statewide microwave network and a large fleet public safety mobile and portable two-way radios.

Incumbent is responsible for accepting call out 7/24 in response to outages that may involve repair, retuning and adjustment of microwave radios, management of over the air protocols such as MPLS and ATM and the associated wide area network circuits; VHF transmitters and receivers, and resolving software/programming issues with mobile and portable two way radios. Other duties include use of sophisticated service monitoring and test equipment, and repair and maintenance of battery chargers and electrical circuits that support power to the statewide radio system.

This position will serve the Northeastern or Southwestern counties in Indiana.


  • Install, program and maintain mobile and portable two-way radios and/or the public safety microwave and related systems located at remote radio sites statewide.
  • Align, test, program and maintain mobile/portable radios and related electronics equipment using a wide variety of state of the art test instruments.
  • Provide daily problem resolution for various hardware and software problems related to microwave circuits and wide area networks utilized by many public safety personnel statewide.
  • Provide customer support, assisting where possible with technical questions related to operations of both the microwave and related public safety radio systems.
  • Complete equipment maintenance records required by the Federal Communications Commission (FCC), and update computer generated data as needed.
  • Perform preventative maintenance, using established testing procedures to ensure uninterrupted operation of the microwave and related radio systems.
  • Assist in the design, configuration and implementation of telecommunications systems networks and structured cabling, including but not limited to multi-layer switches, routers, and VPN appliances, etc.
  • Research, develop and initiate standardized testing procedures to ensure uninterrupted operation of the statewide 800MHz radio system and provide adequate telecommunications services to the department.
  • Monitor and inspect backup generators, tower lighting controls, communications tower grounding systems, guy wire anchors and systems, general communications building and grounds conditions. Report any discrepancies to supervisory staff or engineering personnel for corrective action.
  • Keep abreast of new technology by participating in continuing education through research, training, and review of industry technical manuals.

Preferred Experience:

  • Must possess a Federal Communications Commission (FCC) General Class Radiotelephone License, or an acceptable equivalent certification such as Certified Electronics Technician (CET) Wireless Certification with ability to apply technical standards and assure compliance with F.C.C. Rules and Regulations.
  • Must possess a technical diploma or Associates Degree in electronics from an accredited technical school or college; or acceptable skills, knowledge and ability in communications and electronics. High school diploma or GED required.
  • Advanced understanding of computer operation and terminology, with an the ability to use sophisticated radio programming software, computer spreadsheets, databases, programming and retrieval of information using various specialized software tools.
  • Extensive knowledge of component level troubleshooting techniques and use of digital electronic diagnostic equipment.
  • Comprehensive knowledge of public safety land mobile radio systems and telecommunications
  • Must have a valid Indiana driverís license.
  • Availability for after hourís callout in support of the statewide public safety radio systems or other emergencies, as required.
  • Working knowledge of the hazards involved with high voltage electronics equipment and applicable safety procedures.
  • Ability to read, comprehend and interpret technical manuals and various schematic diagrams.
  • Ability to communicate and interrelate with non-technical personnel, technical support services and vendors. Both oral and written communications skills are necessary for this position.
  • Ability to lift heavy equipment such as batteries and test equipment (up to 50 lbs.).
  • Ability to travel to remote locations throughout the state which may include overnight stays.
  • Ability to work alone and unsupervised.


The State of Indiana offers a comprehensive benefit package which includes medical, dental, vision, life insurance, retirement plans and accrued leave.

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.


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